PRIVACY POLICY

Collecting Personal Information helps us better understand what you need from us. We may collect personal information either directly from you or your authorised representatives, from third parties or through our Website, mobile and web applications, services application forms and other methods such as surveys.

We may collect and use your Personal Information to:

1. verify your identity and that you are of legal age;

2. plan, provision and bill for products and services;

3. provide access to, personalise your experience on, and improve the functionality of our TMS Website and TMS App;

4. manage your relationship with customer care related activities and technical assistance through remote access;

5. notify you with details of products, services, special offers and rewards that we think will be of interest to you;

6. carry out market and product analysis to improve our products and services and the marketing of our products and services;

7. gather feedback and statistics to improve our network, servers, Website and App;

8. improve your user experience through profiling and analysing your preferences;

9. manage bad debt and prevent fraud or illegal activities;

10. carry out activities connected with running of our business (such as personnel training, quality control, dispute resolution, and network monitoring) and in connection with the transfer of any part of our business in respect of which you are a customer or potential customer;

11. investigate any action that may threaten network security or integrity;

12. complying with any applicable law, regulations, guidelines or rules or to render assistance to law enforcement, governmental and regulatory agencies;

13. provide complementary products or services, or rewards to you from our business partners; and

14. other related purposes.

The Movement Studio will not use your Personal Information for any purpose not permitted by law or beyond the stated purpose you have consented to. The TMS Website may contain links to other sites. We are not responsible for the privacy practices or the content of such Websites.

4. WHO WE CAN GIVE YOUR PERSONAL INFORMATION TO

From time to time, we use other third parties to perform obligations related to the provision of our products or services. Those entities may include:

1. companies related to us;

2. our business partners, marketing partners and authorised service providers;

3. credit providers or credit reporting agencies; and

4. law enforcement, governmental and regulatory agencies.

We are required to disclose your Personal Information to the parties described above so that they may carry out their obligations to us, and to you. Our disclosure of your Personal Information may, at times, be subject to their privacy policies. To every extent possible, we require these parties to act consistently with the personal information protections we have put in place.

5. HOW YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION

You can access, correct or update your listed customer details by logging in to your The Movement Studio account on the Website or App.

If you require access or a copy of your Personal Information within our possession, please contact us according to Clause (9) and we will assess your request. In some cases, we may impose a reasonable charge for making copies of Personal Information available to you. If so, we will advise you of the charge prior to making the information available to you.